Frequently Asked Questions
Everything you need to know about your FIRMAN fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel with original tags attached. Returns are free for all domestic orders.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the perfect fit.
Are your materials sustainably sourced?
Yes, FIRMAN is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our current collection to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and installment payments through Klarna and Afterpay.